What happens if I abandon the expedition?

All services have been quoted in a group, any service out of the group has an extra cost.

Summary

1. The early return has no refund/compensation
2. Abandonment may have extra costs
3. Rescue insurance coverage doesn't depend on Acomara
4. Not used porters may have credit/refund

1. Early return has no refund/compensation

If a climber or group returns in advance for any reason from Day 1 onwards, there is no compensation nor refund for early return. The days/services not taken on the mountain will not be compensated with a refund, credit, or other benefits. It's stated in the expedition info, and the climber already accepted this in their booking form before sending the 1st payment, which was also signed in the document. Only some cases of personal porter services may avoid this rule, subject to the conditions detailed at the end of this page.

No savings for early descent. All services have been quoted in a group. If any passenger leaves the group for any reason, our company doesn't have any savings,  e.g.:

• deployment and logistics involved were already done
• the spot was saved
• the private bus for the group costs the same
• the group mules cost the same
• guides are paid the same
• common equipment is still the same
• the food was already bought, packed, and sent 
• fees were already paid
• sellers' commissions were already paid
• etc.
  
  

2. Abandonment may have extra costs

The climbers who quit the group will stay in Base Camp Plaza de Mulas FREE of charge until the group returns from the summit.  

If a climber left the Base Camp for a rescue (point 3 below) or for another reason, all services in advance separately from the leading group are private services not included in the package and have an extra charge, e.g.:

• Guided service
  ^{USD 500/700 Guided service to descend separately from your group (Normal/360 route)}
• Mule service*
  ^{USD 290/470 Mule separately from your group (Normal/360 route)}
• Porters
  ^{To carry the personal gear from the high camps to the base camps}
• Transfer to Mendoza 
  ^{USD 275 Transfer to Mendoza city separately from your group}
• The night in advance 
  ^{The returning night included will only be the one with your leading group}

This represents an extra cost of USD 1065/1445 Normal/360 route for descending out of the leading group in advance.

Please remember that climbers are not allowed to leave the Park on their own due to regulations, which means the guided service is mandatory. If you have some physical discomfort and can abandon the Park on your own, the insurance company will not consider it a rescue.

^{*The mule service must be confirmed and paid until 6 pm on the previous day.} 

3. Rescue insurance coverage doesn't depend on Acomara

The climber or rescue insurance must cover/refund all extra expenses to the climber if a rescue (helicopter, ambulance, etc.). Most policies cover evacuation expenses only in case of life risk. If the Insurance Company doesn't authorize the services in writing in advance, the climber has to pay for them and later ask for a refund from the Insurance Company. DISCLAIMER: Acomara will take action to help if an incident occurs and doesn't take responsibility for the rescue insurance coverage, procedures, and rescue costs.

4. Not used porters may have credit/refund

Please visit the section “Optional services” and see the details and conditions of each porter option. Credits/Refunds must be required until 60 days after the end of the expedition, and they will be made by PayPal exclusively 60 days after they are required by email. No refunds or compensations will be made in cash or services at the end of the expedition.